Order not sent after almost three weeks after payments. : Info Portal

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Order not sent after almost three weeks after payments.

started a topic about 8 years ago

I had bought cups 25 November.

They are still not sended.

I gave all additional information, that seller asked me. And no reaction.

I asked to made refund - and still no answer.

I wrote at official Facebook page - nothing.

I create three (!!!) support tickets - and everybody ignore me.

I can not understand, is that normal?

What can I do else? Can SOMEBODY help me?

My tickets: