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It's already 2 mos now and stiil no order came. I want you to refund my money, I 'm also sending you an email but your not answering me, WHY? Do something or else no one will believe to this company anymore.

I have the same problem the only answer is the automatic

 

Dear Leandro.virginello,

We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
https://mightymug.freshdesk.com/helpdesk/tickets/4137

Thank you for your patience.

Sincerely,
Mighty Mug Support Team

I DID NOT RECIEBE MY 2 FREE MUGS AS ADVERTISED. I CANNOT GET ANYONE TO COMMUNICATE WITH, PERIOD! BBB HERE I COME IF I DONT GET MY 2 FREE CUPS..