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Tracking number!

I just  bought the mighty mug a week ago, they sent me a tracking number but it just comes up as invalid? I have submitted a ticket but no response! what is this ,... 


15 people have this problem

Hey folks...

Unfortunatelly I had to open a Paypal ticket to get a refund (I advise you guys facing the same issue to do the same in case you paid via paypal)

My opened ticket (to MM team) was closed with no answer at all... I think this is realy rude from them...

Anyway I'm now waiting 6 more days, and them if I still don't get any reply via Paypal, I'll ask paypal to get me the refund...


Hope you guys can solve your issues..

I just rang up my credit card company to dispute the payment. having to get card replaced now. Looks like there is a whole heap of people facing same issue, the same sort of problems reported on their facebook. really crap as i was really looking forward to this item. so much for the hype. reckon im gonna get a Thermos instead.



Hey folks...

Unfortunatelly I had to open a Paypal ticket to get a refund (I advise you guys facing the same issue to do the same in case you paid via paypal)

My opened ticket (to MM team) was closed with no answer at all... I think this is realy rude from them...

Anyway I'm now waiting 6 more days, and them if I still don't get any reply via Paypal, I'll ask paypal to get me the refund...


Hope you guys can solve your issues..

I also have the same problem, nobody returns messages

just an update on this guys (and girls), I have received my shipment today (10/03/2014). My shipment was sent out on 27/02/2015. Hope you guys (and girls) will receive the shipment soon. Cheers

JPG

I know right! If they at least explain why i would probably understand but no response at all!

Good to know Aaron

I've got an update yesterday as well...

Can u believe they told me the Tracking Number is actually not a number for tracking my order?

HAHAHA

I do hope I get mine... even tough I takes a while...


Cheers

Been 2 days with no reply at all on both Paypal and my ticket here...

This is really rude from them...

It seems they just care about selling... The after sell for me it is the most important... Once this is the way they can get more and more costumers to buy...

The same problem here!

They are just kidding i think
Alisson did you ask what was the number they gave to you ? :)

 

This the reply I finally got... Hi Andrew, Thank you for reaching out to us regarding your Mighty Mug order. Unfortunately FedEx is unable to provide shipping details for this service level, the number provided is not a tracking for your shipment. Rest assured your package is on route and should arrive within 2 - 4 weeks. Please note if you select Expedited Shipping your Mighty Mug will arrive within 3-5 days depending on where you live, and includes complete tracking detail. If you selected Standard shipping it will take between 14-28 days for your Mighty Mug to arrive. We apologize for the inconvenience this may have caused. Feel free to reach out with other concerns. Be Mighty, Val themightymug.com Check out our new Mighty Mugs
Has anyone who had this problem with invalid tracking no. managed to receive their purchase?
And how long did it take?


 

Andrew, my case is exactly like what you mentioned, I think it is safe to assume everyone who commented here is having the exact issue as well. But lucky for me, I managed to receive my mugs. Refer to entry above. Let me know if you need any further information. Cheers

got the same reply...

asked them what was that number they gave me supposed to be for...

Nothing till now...

Opened a paypal ticket as well... still waiting... D:

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